Beyond the ability to customise your garment, Wear Group™ uniforms are made from globally sourced, high-quality fabrics with patented nano-technology woven directly into the fibres. This ensures long-lasting protection, comfort, and durability—unlike other uniforms where coatings wash away quickly.

All of our garments are made of organic cotton and are enriched with purpose-built innovative fabric technologies including: 

1. Durapel™: Repels blood, body fluids, dirt, oil, and most everyday liquids for easy cleaning.
2. Anti-Bacterial™ with NanoSilver®: Kills 99.9% of pathogens on contact, helping reduce cross-infection risks.
3. Hyperlux Stretch™: Provides superior flexibility and comfort during long shifts.

No. Wear Group Durapel™ is stain-repellent, not stain-proof. While it resists most liquids and dirt, stains from ink, paint, or grease are not covered under warranty.

Orders are delivered within 5–10 business days via registered courier (Australia Post eParcel, DHL, UPS, or FedEx). If no one is available to sign, your parcel will be sent to the nearest collection point.

• Returns are accepted for manufacturing defects within 7 days of delivery.
• Items must be unworn, unwashed, with original packaging and tags.
• Returns for incorrect sizing are not accepted on custom or embroidered orders.
• A 10% restocking fee applies for late returns or returns without a purchase.

To request a refund, send a request via the Contact Us form. Select Refund and Request from the dropdown and include your order details.

Return shipping costs are the responsibility of the customer. Please note, Wear Group™ does not accept parcels marked “Return to Sender.”

Customers can use the Fitting Guide on the Wear Group™ website for detailed measurement instructions. If you’re unsure, contact our team before placing an order—we’re happy to help ensure the perfect fit.

Yes. Wear Group™ provides in-house embroidery, including:

• $100 setup (digitising) fee, with one free sample stitch-out.
  
• Additional stitch-outs or changes cost $20 each.
  
• Most logo embroidery is around $20 per garment (final cost depends on size and complexity).

Wear Group™ is a proud Australian, family-owned business since 2007, helping employ Australians and reinvesting profits into the local economy.

Customers can call or email the Wear Group™ customer care team on 1300 WEARGROUP (1300 932 747), Option 1.

We aim to respond to all enquiries within 24 hours.